Help
Frequently asked questions: sizes, care, warranty and delivery. If you cannot find the answer, write to us and we will reply on business days.
How do I choose my size?
The line covers sizes 36-47. The fit is snug: if you are between two sizes, take the smaller one - after the first wearing the fabric settles on your foot.
How do I wash socks so they last long?
Delicate cycle at 30°C and no tumble drying. A full care guide is in our journal.
When will the shop open?
Sales begin with the store launch. Follow the news - we will announce it first.
What is the warranty on socks?
Two years. If a seam splits or the colour fades, we replace the pair without receipts or questions.
What are the seven control stages?
The journey of a pair from yarn to packaging: fibre selection, incoming control, knitting, density, seams, final inspection and packaging. Every stage is recorded.
Do you have gift packaging?
Yes. Signature sets arrive in a branded box with tissue paper. Regular pairs can also be assembled into a set.
How do I care for merino?
Wash at 30°C, no spin, dry flat in the shade. Merino does not like hot water or a tumble dryer.
Do you work with wholesalers?
Yes: shops, hotels and corporate gifts. Start with the Wholesale page or write to sales@nosox.ru.